Consent-first by design
Outreach follows the WhatsApp Business Messaging Policy, TRAI's DLT and DND rules for SMS, and India's Digital Personal Data Protection Act. Nobody is messaged without opting in.
Multi-modal agent automation for businesses
We design multi-modal agent automation systems for businesses: AI agents that find your next clients, answer on WhatsApp and phone, follow up, book, invoice and report back in one CRM. Set up by our team, live in 7 to 10 days.
Hi Priya, thanks for your enquiry. Would Saturday 12:30 pm work for a consultation?
Built in India for businesses that run on enquiries and appointments
Platform
Six modules that work as one system. Use all of them or start with the two you need.
Every month we source, enrich and score prospects inside your target area: people searching for what you sell, businesses that can refer you, and inbound enquiries from your website, Instagram and Google profile. B2C or B2B.
Answers prices, services, timings, directions and current offers on WhatsApp, chat and phone calls, in English or Hindi, within seconds. It shares only what you have approved and stays on script: anything outside it is handed to your team with the full conversation.
Kya Saturday ko slot milega? Charges kitne hain?
Haan, Saturday 11:00 am aur 4:00 pm free hain. Consultation ₹500 hai. Book karoon?
Can I get a GST invoice after?
Yes. The invoice is generated automatically after your visit and sent here on WhatsApp. 🙏
Booked · invoice scheduled · 2 min ago
Clients see real availability and book, reschedule or cancel on WhatsApp or your website. Confirmations and reminders go out on their own, booking alerts reach your team, and no-shows are tracked so you can act on them.
Nobody falls through the cracks. Every enquiry, quote and missed call gets a personalised follow-up sequence on WhatsApp and SMS, timed for each segment and season, until they book or say no. Messaging goes only to people who opted in, through approved templates and DLT-registered headers.
The moment a job is done or a visit is over, the invoice is generated, sent on WhatsApp or email with a payment link, and chased politely until it is paid. GST-ready, numbered, and reconciled in the CRM.
One screen for the whole funnel: leads, outreach status, conversations, bookings, no-shows, invoices and what messaging cost this month. Logins for the owner and the team, CSV export whenever you want your data.
Custom automation
We build custom automations around how you already work: order intake, quotations, reminders, reports, inventory alerts, anything repetitive. Tell us the headache and we will design the agent.
How it works
Services, prices, offers, hours and booking rules on one short form. We take it from there, including the WhatsApp Business setup, templates and DLT registration.
Lead pipeline, receptionist knowledge base, booking flows, invoicing and CRM configured for your business, with follow-up sequences drafted for your approval.
End-to-end run-through with your team, revisions, and a walkthrough of the CRM so everyone knows where things land.
First lead batch released on day one. We keep everything hosted, monitored and updated as your prices and offers change.
Why Phinx
Outreach follows the WhatsApp Business Messaging Policy, TRAI's DLT and DND rules for SMS, and India's Digital Personal Data Protection Act. Nobody is messaged without opting in.
The receptionist answers only from information you approved. Anything outside it, whether medical, legal or a special request, goes to your team with the conversation attached.
Leads, enquiries, appointments, invoices and CRM records belong to you. Export a CSV any time; on leaving, you get everything within 7 working days.
Works with what you already use
Pricing
Monthly subscriptions, no lock-in. Hosting, maintenance and updates are included in every plan.
₹999/month
Get found and get booked.
₹2,999/month
Every enquiry answered, followed up and invoiced.
₹9,999/month
Your phone answered, 24x7.
One-time setup is quoted per business. GST extra. Usage beyond the plan's limits is billed at actuals.
FAQ
It answers only from the information you approve: services, prices, offers, timings, location, team and FAQs. For anything outside that it says so and hands the chat or call to your team. You can read every conversation in the CRM.
Three places: people who contact you (website, WhatsApp, Instagram, Google profile), businesses near you that can refer or buy from you, and opt-in lists you already hold. We do not message anyone who has not agreed to hear from you.
Yes. WhatsApp messaging uses approved templates to opted-in contacts; SMS uses DLT-registered headers and templates with DND scrubbing. Template and header approvals are handled by us as part of setup.
No. Your team uses the CRM in a browser and your existing WhatsApp Business number. We host, monitor and maintain everything.
Give 30 days' notice. You receive a full export of your leads, enquiries and appointments, and nothing is charged beyond work delivered.
English, Hindi and Hinglish on chat and calls. Voice follows the same approved knowledge base as text.
Usually, yes. Quotations, order intake, reminders, reports, inventory alerts: tell us the repetitive work and we will scope a custom automation.
Book a demo
Tell us what you do and we'll show you the system set up with your services on a 20-minute call.
Prefer email? contact@phinx.in
Or call +91 79809 18731